eCommerce Back Office Support

Flexible and robust eCommerce back office support to reduce your time to market.

Order Processing Services

You have invested a lot of time, money and effort to build up your eCommerce business and have finally brought it to a stage when you are receiving a steady stream of orders. All your hard work, however, can go down the drain unless your order processing is fast and one hundred per cent error free. Just as in any other business, in the eCommerce business too it takes a very long time to earn a reputation but only a moment to lose it. No matter how attractive your prices are or how well stocked your eStore is, erroneous or slow order processing will drive away your customers and diminish sales.

As a part of our Order Processing Services we will:

  • Manage your inventory and product procurement process. We will manage and keep track of your product prices, product availability, inventory stock codes, vendor SKU numbers, etc.
  • Validate and authenticate your orders with one hundred per cent accuracy. Our professionals are consummately efficient and never err with details like item price, quantity, name, order tracking number, etc.
  • Process your orders with an optimum combination of human intervention and order processing software.
  • Manage order dispatch. As part of our eCommerce Order Processing services we will oversee the printing of address labels and selecting a shipping company and the mode of transportation. At sammdataservices.com we have the experience of working with every major shipping company such as Fed-Ex, Blue Dart, DHL, etc. If required, at sammdataservices.com we can also assist you in order tracking.
  • Whenever necessary, bulk or batch processes your orders.
  • Keep your customer data up to date. From time to time, we will update your customers’ names, email and postal addresses, phone numbers, etc.
  • Handle every kind of order – sales orders, backorders, distribution orders, blanket orders, split, auto-ship and complex continuity orders with equal accuracy and dexterity.
  • Streamline and expedite your payment processing.
  • Take care of your customer support services. Our Order Processing Services professionals will answer your customers’ emails and phone calls and address their doubts, queries and concerns deftly and politely.
  • Order Processing Services
  • Order Tracking Services
  • Purchase Order Processing
  • Purchase Order Management

Samm Data has rich experience in delivering eCommerce Order Processing Services and providing the best value.

  • At sammdataservices.com we provide fast, reliable and one hundred per cent error free Order Processing Services to ensure that you never again lose a customer because of sloth or mistakes in processing orders.
  • At sammdataservices.com we have a thorough knowledge of all on-line order management systems.
  • We also keep our clients’ customer data completely safe.
  • We provide Order Tracking Services at the most competitive rates in the industry. By making us your outsourcing partner, you will make cost savings to the tune of 60%.

Please get in touch with us to know more about our Order Processing Services.