eBay Account
Management Services

Free up your time and in-house resources while eBay account management experts manage every aspect of running your store—listings, inventory, PPC, customer service, and account health—so you can focus on scaling your business.

Simplify Your Marketplace Operations with Dedicated eBay Account Management Services

  • Is managing your eBay store becoming a time-consuming challenge?
  • Worried about staying compliant with platform policies and regulations?
  • Finding it hard to scale effectively while keeping up with operational tasks?
  • Struggling with low search rankings and poor product visibility?

Managing eBay account operations while ensuring policy compliance and sustainable growth requires specialized expertise, dedicated resources, and constant adaptation to marketplace changes. If you are struggling to manage or scale your eBay store due to limited in-house resources or time constraints, we provide dedicated support to eliminate operational bottlenecks. Our eBay account management services help startups, established sellers, and enterprises alike to scale and succeed without the expense of building an in-house team or the risk of costly compliance mistakes. From store setup and bulk listing optimization to strategic advertising management and account health protection, our eBay marketplace experts handle every operational aspect while keeping your business aligned with the marketplace’s evolving requirements.

1200+

eBay stores managed

60%

reduction in operational overhead

95%

client retention rate

Full-Scale eBay Account Management Services to Fuel Your Growth

eBay Consulting Services

Identify growth opportunities, optimize your competitive positioning, and eliminate performance barriers with our eBay consulting services. Our eBay marketplace management specialists understand your current business challenges and goals to devise a data-driven roadmap that drives long-term success on the marketplace.

  • Comprehensive store audits analyzing listing quality, pricing strategy, and account performance metrics.
  • Competitor analysis and market intelligence using Terapeak, ZIK Analytics, and other advanced research tools.
  • Store and listing optimization guidance for eBay's Best Match and Cassini search engine.
  • Pricing and repricing strategy development, balancing profitability with competitive positioning.

eBay Store Setup Services

Launch a professional, high-converting storefront that reflects your brand identity and maximizes conversion potential from day one with our eBay store setup specialists. As part of our eBay store management services, we handle:

  • Complete eBay store creation with subscription setup (Basic, Premium, Anchor).
  • Storefront layout finalization and customization with branded banners, logos, and promotional graphics.
  • Navigation menu setup with logical category hierarchy and featured product sections.
  • Tools integration and configuration (inventory management systems, shipping platforms, and multi-channel tools).

eBay Listing Creation & Optimization Services

Streamline bulk product upload and ensure every product page is optimized according to Cassini’s algorithm for maximum visibility and conversions with our eBay listing services. Combining SEO expertise with specialized tools, our eBay listing specialists handle everything from product page creation to optimization at a large scale.

  • Bulk eBay product data entry (via CSV files) and variation creation for multi-SKU products with size, color, and style options.
  • Product description writing focusing on bullet points, feature highlights, and benefit-focused copy.
  • Keyword research and optimization for product titles, bullet list of features, and item descriptions.
  • Professional product photo editing, covering white background creation, watermark removal, shadow effects, 3D modeling, and lifestyle image creation.

eBay Account Reinstatement Services

Recover suspended or restricted accounts with professional appeals, compliance documentation, and proactive communication with eBay's seller performance team. Our eBay account reinstatement services not only help you restore selling privileges but also protect business continuity by minimizing the risk of future suspensions.

  • Detailed account analysis identifying suspension causes, policy violations, and performance defects.
  • Professional appeal letter preparation addressing eBay's specific concerns with supporting documentation.
  • Plan of Action (POA) development outlining corrective measures and future compliance strategies.
  • Follow-up communication management, tracking appeal status, and responding to eBay requests.
  • Post-reinstatement monitoring, ensuring continued compliance, and preventing future suspensions.

eBay Inventory Management Services

Maintain optimal stock levels and prevent costly overselling or stockouts with real-time inventory tracking and multi-channel synchronization. Our eBay inventory management specialists ensure accurate product availability across all your sales channels while streamlining fulfillment operations.

  • Multi-channel inventory synchronization using tools like ChannelAdvisor (Rithum), Linnworks, or custom API integrations.
  • Real-time stock level monitoring with automated alerts for low inventory and out-of-stock items.
  • Inventory reconciliation preventing listing errors, quantity discrepancies, and fulfillment delays.
  • Seasonal inventory planning, analyzing sales trends, historical data, and demand forecasting.

eBay Order Management & Fulfilment Services

Streamline post-purchase operations with efficient order processing, accurate fulfillment, and timely shipping that maintains high seller ratings and customer satisfaction. Our eBay order management team handles everything from order tracking to returns & refunds management to prevent delays, shopper frustration, and negative reviews.

  • Order processing and verification, confirming payment details, shipping address, and inventory availability.
  • Shipping label generation and carrier selection (USPS, FedEx, UPS).
  • Multi-channel order management and fulfillment coordination.
  • Return authorization processing and refund management.

eBay Advertising Services

Drive more qualified traffic and maximize return on ad spend with strategically-created eBay Promoted Listings, Promoted Stores, and Promoted Offsite campaigns. Our eBay advertising specialists leverage data-driven bidding strategies and continuous optimization to maximize visibility, click-through rates, conversions, and RoAS (return on ad spend).

  • eBay ad campaign setup and optimization ( Promoted Listings (Standard, Advanced, Express), Promoted Stores, and Promoted Offsite).
  • Keyword research, negative keyword implementation, and ad group creation.
  • Retargeting campaign creation and management for cart abandoners and recent viewers.
  • Ad budget allocation and dynamic bid optimization, preventing overspending and optimizing cost-per-click.
  • A/B testing of ad creatives, keywords, and ad copy for conversion rate optimization.

eBay Pricing and Promotion Management Services

Protect your profit margins and stay competitive with dynamic pricing strategies, strategic promotions, and automated repricing that respond to market conditions in real time. As part of our eBay pricing management services, we handle:

  • Competitive price monitoring to track price changes in real-time.
  • Dynamic repricing automation to adjust prices based on competition, demand, and inventory levels.
  • Coupon management through eBay's Promotions Manager with targeted distribution and redemption tracking.
  • Seasonal pricing adjustments capitalizing on peak demand periods and holiday shopping trends.

eBay Customer Support Services

Ensure proactive communication with buyers, resolve issues promptly, and maintain positive seller ratings with a responsive eBay customer support service. We have a dedicated team of eBay customer support specialists to handle large-scale customer interactions professionally, protecting your reputation and seller performance metrics.

  • Handling pre-sale and post-sale queries (product-related questions, customization requests, order confirmations, shipping updates, and delivery notifications).
  • Negative review monitoring and management.
  • Multi-channel support via eBay messages, email, and live chat during extended business hours.
  • Issue escalation for complex queries and claims.

eBay Account Health Management Services

Protect your selling privileges and maintain Top Rated Seller status with proactive monitoring and eBay account health management services. Our eBay account management specialists regularly track seller and performance metrics, and make strategic optimizations to ensure marketplace compliance and zero downtime.

  • Continuous monitoring of key performance metrics (on-time delivery rate, late shipment rate, order defect rate, conversion rate).
  • Regular eBay account audits to identify potential violations or risks.
  • Proactive alerts and action plans for resolving any account health issues.
  • Policy compliance monitoring for listing violations, restricted items, and marketplace rule changes.
  • Monthly performance reports with actionable insights and improvement recommendations.

eBay Virtual Assistant Services

Get dedicated support for daily eBay operations with skilled virtual assistants who handle routine tasks, freeing your internal resources to focus on business strategy. Our eBay virtual assistants are trained in platform best practices and provide flexible, cost-effective assistance tailored to your needs.

  • Scalable pricing options from part-time hourly assistance to full-time dedicated resources aligned with your workload.
  • Timezone aligned teams to work in your preferred business hours.
  • Vetted VAs having sound knowledge of the eBay platform, seller metrics, listing compliance, and violation resolution.
  • Quick onboarding after screening with minimal or zero learning curve.

eBay Store Management Services Built for Growth at Every Stage

Different businesses need different solutions—our eBay marketplace management services address your unique operational requirements while supporting your specific growth objectives.

New Sellers Building Their Credibility on eBay

Avoid costly mistakes with strategic guidance on store configuration, listing optimization, pricing strategy, and compliance—setting the foundation for long-term sustained growth.

Busy Entrepreneurs Reclaiming Their Time

Free yourself from operational burden with comprehensive eBay account management covering bulk uploads, automated repricing, order fulfillment, and customer support while maintaining complete visibility and control.

Established Brands Expanding Their Market Share

Unlock new revenue streams through multi-category expansion, international selling, seasonal campaign management, and data-driven listing optimization that outpaces competition.

eBay Management Agency Supporting Your Operations Across Country-Specific Marketplaces

Capitalize on global demand with our region-specific eBay marketplace management services. We localize your product listings for language and cultural relevance, configure marketplace-specific shipping and payment options, ensure VAT and customs compliance, and optimize pricing strategies to help you stay competitive on target marketplaces while meeting all regulatory requirements.

  • UK flag
    UK
  • UK flag
    US
  • Canada flag
    Canada
  • Germany flag
    Germany
  • Netherlands flag
    France
  • Austria flag
    Austria
  • UAE flag
    UAE
  • Belgium flag
    Belgium
  • Australia flag
    Australia
  • Denmark flag
    Denmark
  • Japan flag
    Japan
  • Italy flag
    Italy
  • Spain flag
    Spain
  • Ireland flag
    Ireland
  • Poland flag
    Poland
  • Switzerland flag
    Switzerland
  • Sweden flag
    Sweden
  • Hong Kong flag
    Hong Kong
  • Singapore flag
    Singapore
  • Malaysia flag
    Malaysia
  • Philippines flag
    Philippines
  • China flag
    China

Our 3-Step Workflow for eBay Account Management

We analyze your eBay store’s performance, identify areas for improvement, and create a strategy tailored to your business objectives and goals.

We sign an NDA, delegate a team of eBay account management specialists, and start managing your store operations.

We continuously optimize strategies, provide regular updates via a dedicated project manager, and focus on expanding your presence on eBay.

From Electronics to Fashion: eBay Marketplace Management Across All Product Categories

Each eBay category has specific compliance guidelines, item-specific mandates, and attribute requirements. Leveraging our deep knowledge of category-specific nuances, we develop effective eBay seller account management strategies to improve search placement, increase conversion rates, and prevent violations.

  • Health & Personal Care
  • Clothing, Shoes & Jewelry
  • Electronics & Gadgets
  • Toys & Games
  • Home & Kitchen
  • Sports & Outdoors
  • Automotive
  • Pet Supplies
  • Baby Products
  • Arts, Crafts & Sewing
  • Industrial & Scientific
  • Tools & Home Improvement
  • Computers & Accessories
  • Office Products
  • Industrial Supplies

What Makes us a Trusted eBay Management Agency for Growth-Focused Sellers?

We've earned our reputation as the leading eBay account management company by consistently delivering what matters most: protected accounts, improved visibility, increased conversions, and sustainable revenue growth. Our eBay store management approach combines strategic marketplace intelligence with meticulous operational execution to ensure your business benefits from proven methodologies and domain expertise.

ISO-Certified for Data Security

  • ISO 27001 certification ensures enterprise-grade information security management systems
  • Strict NDAs, role-based access control, and end-to-end encryption
  • Regular security audits and vulnerability assessments

Human-Led, AI-Assisted Workflows

  • Human-in-the-loop approach to achieve both operational efficiency and precision in large-scale projects
  • AI-powered tools handling rule-based tasks such as bulk product upload, keyword-research, data deduplication, inventory & price tracking
  • Subject matter experts for creative thinking, data validation, and strategic optimization

Multi-Channel Integration Expertise

  • Seamless synchronization across eBay, Amazon, Shopify, Walmart, and other eCommerce platforms
  • Integration with inventory management tools, ERP systems, and multichannel management tools (Linnworks, ChannelAdvisor, SellerCloud)
  • Unified catalog management and cross-platform analytics

Detailed and Regular Reporting

  • Actionable reports delivered at regular intervals (weekly, bi-weekly, or monthly)
  • Customizable reporting formats that align with your business KPIs, ensuring relevance and clarity
  • Access to dashboards providing real-time insights into account health, listing performance, and revenue tracking.

Round-the-Clock Support

  • 24/7 support from dedicated eBay experts available to handle queries and troubleshoot issues
  • Multi-timezone coverage, ensuring timely responses during your business hours and a quick turnaround
  • Seamless collaboration via your preferred medium (Slack, Asana, Google Meet, Email, etc.)

Assured Marketplace Compliance and Data Accuracy

  • Continuous monitoring of eBay policy changes and updates to ensure your listings comply with all marketplace regulations
  • Routine catalog audits to identify and address listing inaccuracies, preventing costly errors and listing suppression
  • Multi-level quality checks to ensure 99% data accuracy

Ready to Streamline Your Operations Without Operational Bottlenecks? - Partner with eBay Account Management Specialists

Partner with our eBay account management agency to unlock your store's full revenue potential through strategic optimization, proactive compliance monitoring, and hands-on operational support. Schedule a free consultation or discuss your current challenges and growth objectives with our team at info@sammdataservices.com.

Need More Details on Our eBay Marketplace Management Services?

Your Every Question is Answered in Our FAQs

At our eBay account management agency, we take Intellectual Property (IP) complaints and VERO (Verified Rights Owner) violations very seriously. We continuously monitor your listings to ensure compliance with eBay’s IP policies and to avoid potential VERO violations. If a complaint or violation arises, we act immediately by reviewing the issue, communicating with the relevant rights holder, and ensuring your account stays protected. We promptly remove or adjust any listings that might infringe on intellectual property rights. If required, we also update listing content that could be a potential issue.

Yes, we offer comprehensive white-label eBay account management services for digital agencies, marketplace consultants, and eCommerce service providers. Our team operates behind the scenes as an extension of your agency, following your brand guidelines, reporting structures, and client communication protocols.

Onboarding typically takes 5-10 business days, depending on account complexity and catalog size. This includes account access, current state audit, strategy development, tool integration, and team alignment. Initial optimizations (listing improvements, policy corrections, basic SEO) begin immediately and show results within 2-3 weeks. However, strategic initiatives such as advertising optimization and comprehensive catalog overhauls deliver measurable impact, typically within 30-60 days.

We track comprehensive performance indicators across four categories: Sales Metrics (total revenue, conversion rate, average order value, units sold), Traffic Metrics (impressions, page views, click-through rate, search ranking positions), Operational Metrics (defect rate, late shipment rate, cases closed without resolution, response time), and Financial Metrics (advertising ROAS, profit margins, cost per acquisition, inventory turnover). Through custom and detailed reports, we provide real-time visibility into these KPIs and strategic recommendations based on data insights.

Absolutely. We offer flexible, scalable eBay store management services that can be tailored to your needs at any stage of your business. You can start with limited account management aspects/operations and later expand services as your requirements evolve.

Get In Touch

Just fill out the form and we will call you back. Or you can contact us via: info@sammdataservices.com.