Order Processing / Order Tracking Services
Samm Data Services specializes in managing day-to-day operations of medium to large-sized eCommerce stores. We follow an order right from the time it is placed (including collecting orders from various web sources and mail orders) until the delivery of goods takes place to the customer’s satisfaction. It streamlines client’s business processes while increasing efficiency and capacity, which leads to profitability and growth. We help our clients with the following services:
Inventory Management: We keep track of your inventory stock code, vendor SKU number, price, size, color and other variables. We predict and quickly responding to impending shortages without pushing inventory costs sky high.
Manage Procurement from Suppliers: It includes placing back orders with suppliers, track deliverables and ensure on-time product delivery at the right destination.
Customer Support: Interact with customers and keep them informed about inventory status, back-ordered, packed, shipped and exact date of delivery.
Efficient and Accurate Product Returns: We can also help you with processing returns from the customers with reasons such as broken items, shipment delays etc.
Whether you use any program or manually manage your orders, we will help you keep track of items shipped, split orders, back orders, returned orders, payments, sales tax, drop-shipped orders etc. Samm Data Services understands the extent of efforts that go into clinching an order and ensures that they are processed, tracked and recorded accurately without any delays whatsoever. We’ve already handled eCommerce store management for following goods:
- Luxury watches and jewelry items.
- Medical equipments/Cars/Sports bike/Racing bike parts and accessories.
- Contemporary and antique lighting, ceiling fans, home accessories and other electronic items.
- Apparels for men, women and children.
- Plumbing fixtures from brands like Delta, Kohler, Moen, Price Pfister.
- Electronic/Computer Parts.
As a part of turnkey solutions for online eCommerce stores, you can also trust us for complete product/inventory detail management by adding and updating details (product title, short description, long description, attributes, images etc.) on a regular basis; developing and customizing your storefront; search engine marketing/web page optimization.
We have experience of working on the administrative interfaces like Yahoo Store, ASPdotNet, MonsterCommece, Magento, MIVA merchant, osCommerce, ProStores, Volusion, X cart, Zen cart, eBay, Amazon, Channel Advisor as well as custom-built interfaces.
- Getting a dedicated team that will process and track your orders
- Getting time to concentrate only on getting more and more orders, leaving the entire processing headache to us
- Getting dedicated project manager who will coordinate and manage the entire process in collaboration with you
- Getting your inventory efficiently managed with our insights and reports
- Getting operational cost saved
- Order taking
- Purchase order management
- Customer database management
- Wire transfers
- Payment by telephone
- Multiple shipping and payment options
- Order fulfillment and status checks
- Order fulfillment and mailing services
We offer Free Sample to make you comfortable with the way we go about managing your orders processes. To know more, contact us at info@sammdataservices.com
"I would like to thank you very much for your assistance in helping us create our fantastic online store. I have found your ideas and contribution invaluable. I think the finished article is just what we needed, and if I had known we could have achieved the results we have, at the cost we have, I would have updated my store years ago."